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Shopping/Ordering @ TigerDirect.com

How do I add items to my shopping cart?
You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you'd like to buy, simply hit the button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you'd like to order, delete an item, empty the shopping cart, continue shopping, or check out.

How can I delete an unwanted item from my shopping cart?
You can delete an unwanted item from your shopping cart by clicking the "Delete Item" icon located within the shopping cart at the far right of each row. If you want to delete all items from your cart, you need to press the "Empty Shopping Cart" button located under "Cart Tools."

Is the ordering process secure?
YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end.

Is my order subject to sales tax?
Sales tax is charged on the products purchased and also on the shipping and handling amount.

How much do you charge for shipping and handling?
You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart and entering your shipping zip code.

Click here to view our shipping and handling information page.

What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover Card, PayPal, wire transfers, Bill Me Later®, Google Checkout & eBillme, Tiger Gift Cards and money orders. We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order! Most personal and company checks may be held up to 10 business days for processing.

Note: Additional credit card verification may be needed before we process your order.


After I have placed my order, can I check the status on it?
YES. Our site features live online order tracking. If you've ordered from TigerDirect.com by phone and did not receive an internet password from your agent, please call 800-800-8300.

What is your return policy?
Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, TigerDirect.com will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date. Click here for details.

My order was supposed to come with a rebate, but I can't find it. How can I get the rebate?
You can obtain your replacement rebate from Rebate Central.

How can I change the email address on my account?
Unfortunately, as the email address is your account identifier, you can't change that. You'll need to create a new account with the new information.

I sent a rebate a while ago - how do I check the status?
There is a contact phone number or web address on the rebate coupon that you submitted. Use that information to get in touch with the rebate fulfillment center. To get a copy of the rebate coupon, please visit our Rebate Center.

How do I get my tracking number?
Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 800-800-8300 or contact us by email for assistance. Please be advised that for security reasons, we can only email tracking information to the email address on file with your order.

How do I receive technical support on my purchase?
TigerDirect.com does not provide end-user technical support on any of the items that we sell. For warranty replacement of defective CPU chips, please call 937-368-3069. For warranty service on Systemax computers, call Systemax at 1.800.262.6622. For all other products, contact the product manufacturer, using the contact information either printed on your invoice or included in the package. Please note that when calling to exchange a defective item, verification of defect by the manufacturer is required.


What is California's Sales information?
WARNING: The following desktop motherboards sold in California prior to December 31, 2007, may contain lead solder. Lead is a chemical known to the State of California to cause cancer and birth defects and other reproductive harm.
Chipset
Model Name
ATI
ATI Radeon Xpress 200 RS482
INF. RS482
ATI Radeon Xpress200 CrossFire
LP UT RDX200 CF-DR
INTEL
Intel 810
CW35-S
Intel 845G and ICH4
NB35-BL
Intel 845GL and ICH4
NB30-EL
Intel 845GV and ICH4
845GV-MLV
Intel 845GV and ICH4
G4V100-PEA
Intel 845GV and ICH4
G4V621B
Intel 848P and ICH5
848P-AL
Intel 855GME and 6300ESB
855GME-MGF
Intel 865G and ICH5
PS35-BL
Intel 865G and ICH5
PS85-BL
Intel 865GV and ICH5
865GV-MLV
Intel 865PE and ICH4
865PE-ALE
Intel 865PE and ICH5
LP865 PE
Intel 865PE and ICH5
PS83-BL
Intel 865PE and ICH5
865PE-INF.
Intel 865PE and ICH5
865PE-TAG
Intel 875P and ICH5R
LP Pro 875B
Intel 875P and ICH5R
LP 875P-T
Intel 875P and ICH5R
875 INF.
Intel 875P and ICH5R
875P INF.
Intel 915G and ICH6
915G-TMGF
Intel 925X and ICH6R
LP 925X-T2
Intel 915P and ICH6
LP UT 915P-T12
Intel 915P and ICH6
915P-TAG
Intel 915GL and ICH6
915GL-TML
Intel 915GM and ICH6M
915GM-MGF
NVIDIA
nVIDIA nForce2 400/MCP
NFII 400AL
nVIDIA nForce2 Ultra 400/MCP
NFII ULTRA-AL
nVIDIA nForce2 Ultra 400/MCP-T
LP NFll ULTRA-B
nVIDIA nForce2 Ultra 400/MCP-T
INF. NFII ULTRA
nVIDIA nForce2 Ultra 400R
NFII U400S-AL
nVIDIA nForce3 250
NF3 250-AL
nVIDIA nForce3 Ultra
LP UT NF3 ULTRA-D
NVIDIA nForce4
LP UT NF4-D
NVIDIA nForce4
INF. NF4
NVIDIA nForce4
NF4-DAGF
NVIDIA nForce4 SLI
LP UT NF4 SLI-D
NVIDIA nForce4 SLI
INF. NF4 SLI
NVIDIA nForce4 Ultra
INF. NF4 ULTRA
NVIDIA nForce4-4X
INF. NF4 X
NVIDIA nForce4 SLI
INF. NF SLI-M2
NVIDIA nForce4 SLI
LP NF4 SLI-DR
NVIDIA nForce4 SLI
LP UT NF4 SLI-DR
NVIDIA nForce4 SLI
LP UT NF4 SLI-DR Expert
NVIDIA nForce4 Ultra
INF. NF Ultra-II M2
NVIDIA nForce4 Ultra
LP UT NF4 Ultra-D
NVIDIA nForce3-250Gb
LP UT NF3 250GB
SIS
SiS 651 and 962L
NS36-TL
SiS 648FX and 963
648FX-AL
SiS 648FX and 963L
648FX-ALE
SiS 661FX and 964
661FX-MLV
SiS 661FX and 964
661FX-TML
SiS 661FX and 964L
661FX-MLVE
VIA
VIA VT82C596B
K6XV3+/66/1M-----R/B
VIA VT82C596B
P5BV3+
VIA 693A/686A
CA63-SN
VIA 693A/686B
CA63-EN
VIA 694x/686B
CA64-BN
VIA 694x/686B
CA64-EC
VIA 82C694T and VT82C686B
CA64-TC
VIA K8M800 and VT8237
K8M800-MLVF
VIA K8T800 Pro and VT8237
K8T800PRO-ALF
VIA KLE133 and VT82C686B
AM33-EL
VIA KM266 and VT8235CD
AZ30-TL
VIA KM266Pro and VT8235
KM266PRO-MLV
VIA KM400 and VT8237
KM400-MLV
VIA KT133 and VT82C686A
AK74-SC
VIA KT266 and 8233
AD72-SN
VIA KT266A and 8233
AD70-SC
VIA KT333 and VT8233A
AD75
VIA KT400 and VT8235
AD77 PRO
VIA KT400A and VT8235CD
INF. AD77
VIA KT400A and VT8235CD
AD77
VIA KT400A and VT8235CD
LP KT400A
VIA KT600 and VT8237
KT600-AL
VIA P4M266 and VT8235
PM12-EL
VIA P4M266 and 8233ACD
PM11-EC
VIA P4M266 and 8233ACD
PM11-EL
VIA P4M266A and VT8235CD
P4M266A-MLV
VIA P4M266A and VT8235CD
PM12-TL
VIA P4X400 and VT8235
P4X400-AL
VIA P4X400 and VT8235
PE21-EL
VIA P4X533 and 8237
P4X533-ALE
VIA PT800 and VT8237
PT800-AL
VIA PT800 and VT8237
PT880-ALF
VIA VT8601T and VT82C686B
CM33-TC
VIA VT8601T and VT82C686B
CM33-TL
VIA CLE266 and VT8235
G3C100-PEA

Oklahoma Sales Tax Information

  1. TigerDirect.com is not required, and does not collect Oklahoma sales or use tax;
  2. The purchase is subject to Oklahoma use tax unless it is specifically exempt from taxation;
  3. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means;
  4. The State of Oklahoma requires Oklahoma purchasers to report all purchases that were not taxed and pay tax on those purchases. The tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return. [Form 21-1]; and
  5. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov.